Insights issues and ideas from experts

As the world economic system grows ever more integrated, the financial service industries will be facing a new array of challenges and possibilities. Here we will be covering the issues that loom ahead, and new approaches for keeping pace with the rapidly changing financial landscape.

Business Transformation Outsourcing - Taking BPO to the Next Level

By Eric Schoeniger

BTO goes beyond traditional outsourcing to promote adaptability and enable continuous improvement.

Making IT Outsourcing Work

By Frost & Sullivan

Top IT Consumers in Latin America Speak Out on How to Successfully Implement IT Outsourcing.

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Check 21 Review and Operational Issues

With the enactment of Check Clearing for the 21st Century Act (Check 21) effective October 28, 2004, banks will no longer be required to physically exchange original checks. Although the legislation limits itself to making a "substitute check" created from an image the legal equivalent of the original check, it is widely expected to promote image interchange between financial institutions. Check 21 has the potential to save financial institutions over 2 billion dollars annually and to reduce the exposure to unexpected transportation disruptions.

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