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End-User Productivity Services Delivers Individualized IT Support, Lower Costs

09/30/2009

Increasingly tech-savvy employees demand greater choice and flexibility in the computing options available to do their jobs today, which requires a different level of end-user support services.

This demand is emerging at a time when CIOs are challenged to "do more with less" in end-user support. To solve the dilemma of fewer resources and more demands in a game-changing economy, Unisys has launched End-User Productivity Services (EUPS), delivering the features needed to reduce end-user support costs and provide enhanced device, application and desktop support through conventional and virtualized models.

EUPS provides flexibility and "anytime, anywhere" support for a workforce that wants the convenience of using mobile and consumer technologies - enabling them to be more productive. The new offering provides a full end-to-end solution through an innovative mixture of remote management, on-site support, and virtualization and cloud services, driven by an offshore-based, customizable "factory" approach to service delivery.

No matter where an organization is on the IT maturity curve - from planning a migration to the next generation of Microsoft products, to exploring cloud-based alternatives, to staying with traditional desktops - EUPS can deliver higher performance levels and lower total cost of ownership.

Find out more information about Unisys End-User Productivity Services.