Driving faster processing of payments and greater convenience for consumers
Business challenge
Enable online government and commercial payments (taxes, social security, utilities, services and merchandise) from any bank.
Solution
In partnership with a regional company, Unisys provided a centralized and customized payment solution, including hardware, software, security and consulting services; Unisys developed a de facto standard that allows the integration of financial institutions to the government and commercial sector for payment transactions, using a payment service provider.
Results and benefits
- Increased customer use of online payments to 15 million monthly transactions
- Improved customer experience through convenience in making payments
- Reduced branch operations costs with more transactions being conducted through digital channels
- Improved services and cash collection for merchants and government institutions