About the company

A global leader in logistics.

Challenge

The company is a leading global airline retail onboard, logistics and equipment solutions provider with a vast global network in the aviation industry. It deals with a high volume of daily orders across regions captured and managed across region-specific legacy systems.

It was implementing a system to efficiently integrate all units on a single platform to cater to aggressive business demands. The company sought a technology partner to help reduce Quality Assurance (QA) efforts, deploy testing automation, align testing to Agile development and manage the testing process.

What we did

• Developed a testing strategy
• Aligned testing with Agile development
• Managed testing
• Defined and implemented the QA Process
• Set up test automation suite

Solution

Our Agile delivery and testing teams designed a testing strategy and QA framework to reduce efforts and help ensure the high stability and performance of the application.

QA strategy and process

• Defined and implemented the QA process
• Defined defect lifecycle and release criteria
• Designed a standard framework for test planning, cases, issue tracker and defect logging
• Documented business logic cases and scenarios
• Implemented best practices and improved processes for QA in Enterprise Resource Planning
• Adopted a Scrum model for testing aligned with Agile application development

Testing automation and services

• Automated all regression test scripts and integration testing for each release
• Deployed a dedicated global testing team for round-the-clock testing responsible for the creation of test cases/scenarios and execution
• Managed testing for build verification, functional, database and regression processes
• Provided testing support for hotfixes in production

Result and outcomes

Testing automation, along with the Agile testing process managed by the Unisys team, delivered the following outcomes and benefits:

Business benefits

• Reduced QA efforts
• Significant decrease in QA cost with rapid turnaround, global delivery and regression automation
• Quicker release of features and updates
• Higher functional stability