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Data Center Services

Get expert coverage across every data center discipline — from assessment and liquid cooling to AIOps, field services, and service desk support. See how Unisys keeps high-performing facilities running at scale.
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    Data center services

    Your data center, operating at its best.

    Data centers face growing demands on performance, cooling and resilience as AI workloads reshape infrastructure requirements.

    Get complete coverage across liquid cooling, AIOps, field services and service desk support — built for AI infrastructure at scale.

    Data Center Services
    Operating at scale
    7,300+ technicians·200+ liquid-cooling certified·95% first-visit fix·24/7 follow-the-sun
    Solution benefits

    Consistent operations.
    Measurable results.

    Data centers perform best when every aspect has expert coverage behind it. Unisys delivers the reliability, resilience and issue-resolution speed your data center needs to perform — so your team can focus on what matters most.

    Uptime

    Increase uptime

    Proactive monitoring, predictive maintenance and 24/7 expert access minimize downtime before it happens.

    Resolution

    Resolve issues faster

    Agentic AI-powered dispatch routes each issue to the right technician, with the right expertise.

    Predictability

    Operate more predictably

    Real-time visibility and standardized service management reduce unplanned disruptions across your estate.

    Cost control

    Control costs

    Capacity planning insights and reduced operational toil help lower the cost of running your environment.

    Solution highlights

    Data center expertise
    across every discipline.

    Consistent operations mean fewer incidents, lower costs and more capacity to focus on growth. We bring together the monitoring, maintenance, certified expertise and AI-powered frontline support to get you there — with the flexibility to start where your environment needs it most.

    Build & deploy

    Data center services

    • Deploy, operate and optimize across your facility
    • Vendor-agnostic coverage across major OEMs
    • Scoped to targeted support or complete coverage
    Build & deploy

    Field services and device support

    • Reliable, AI-powered hands-on support
    • Servers, storage and networking
    • End-user devices your operations depend on
    Run & support

    AI and GPU compute support

    • Optimization for air-cooled and liquid-cooled environments
    • Power, thermal and density planning
    • Day-two operations for training and inference
    Run & support

    Liquid cooling maintenance

    • Immersion, direct-to-chip and rear-door systems
    • 200+ liquid-cooling certified technicians
    • Leak detection, CDU maintenance and thermal tuning
    Run & support

    Multi-site and distributed support

    • On-premises, colocation and hybrid
    • One operating model across every location
    • Follow-the-sun coverage and consistent SLAs
    Optimize & protect

    Data center assessment

    • Power, cooling, risk and cost evaluation
    • Readiness for AI and liquid cooling
    • Migration and consolidation planning
    Optimize & protect

    Observability and AIOps

    • Real-time visibility across hardware and facilities
    • AI-driven incident detection and triage
    • Fewer alerts, faster root cause
    Optimize & protect

    Security and compliance

    • Continuous monitoring and integrated controls
    • Audit-ready reporting and compliance support
    • Zero Trust-aligned operations
    Optimize & protect

    Site reliability engineering

    • SLA-driven delivery with automated service management
    • Engineering-led reliability, not just monitoring
    • Automation that removes repetitive toil
    Tackle AI's cooling challenge

    AI runs hot.
    Liquid cooling is now
    essential infrastructure.

    As AI drives energy consumption up 165% by 2030, the heat that high-density GPU infrastructure generates has outrun what air can handle. Racks that once drew 10 kW now push past 100.

    Liquid cooling keeps that infrastructure performing — and we've certified 200+ technicians in immersion, direct-to-chip and rear-door systems to keep your AI build-out scaling.

    • Density without limits

    Designs and operations that support 100 kW+ racks, today.

    • Thermal expertise on site

    Certified specialists where your hardware actually lives.

    • Protect your investment

    Tuned cooling that extends the life of every GPU.

    • Build with confidence

    Readiness assessments before the first rack lands.

    Talk through your AI build-out →
    Liquid-cooled GPU racks
    Proof, in real numbers

    The scale behind the service.

    7,300+
    technicians across 40+ countries
    200+
    liquid-cooling certified specialists
    95%
    first-visit fix rate
    24/7
    follow-the-sun support coverage
    Deploy, maintain, support

    Every device your operations depend on.

    High-end infrastructure

    Servers, storage, networking and GPU systems — installed, maintained and optimized for peak load.

    • Multivendor hardware support
    • Predictive maintenance
    • Capacity and refresh planning

    End-user devices

    From laptops to the devices your teams depend on — kept productive wherever work happens.

    • Endpoint deployment and break-fix
    • Self-service and smart lockers
    • Lifecycle and asset management

    Specialized systems

    IoT sensors, edge and mission-critical hardware that standard support tends to overlook.

    • Industrial and edge devices
    • Lab and high-performance systems
    • Custom SLAs
    Simplify vendor management

    One partner.
    A single point
    of accountability.

    One partner across operations, liquid cooling, field services and service desk support reduces complexity — vendor-agnostic, tool-integrated and automated where it counts.

    Vendor-agnostic support

    We work across your existing hardware and OEMs — no rip-and-replace, no lock-in.

    Integrated with your tools

    Plugs into ServiceNow, Microsoft Teams and the platforms your teams already run on.

    AI-powered dispatch

    Agentic AI routes each issue to the right technician, with the right expertise — the first time.